FAQ - Batteries for Alarm Systems
What type of battery does my alarm system need?
Most alarm systems use sealed lead-acid (SLA) or AGM 12V or 6V batteries, with capacities ranging from 1.2Ah to 17Ah. Check the label on your existing battery or your system's manual to find the exact specification.
What is the difference between an AGM battery and a sealed lead-acid battery for an alarm system?
Both are sealed, maintenance-free batteries. AGM (Absorbent Glass Mat) batteries offer greater vibration resistance, a longer lifespan, and better performance in deep discharge conditions. They are the ideal choice for alarm systems requiring high reliability.
How often should I replace my alarm system battery?
Generally every 3-5 years, depending on the battery quality, ambient temperature, and the number of charge/discharge cycles. If the control panel signals a low battery alarm, it's time to replace it.
Can I replace the alarm system battery myself?
Yes, in most cases, it's a simple operation. Just open the control panel, disconnect the cables (negative first, then positive), and connect the new battery in reverse order. Make sure to purchase a battery with the same voltage (V) and capacity (Ah) specifications.
What happens if the alarm system battery completely drains?
The alarm system will continue to function thanks to the mains power, but in the event of a power outage, it will have no backup. Some systems signal the anomaly with a flashing LED or an audible alarm. Replacing the battery as soon as possible is crucial to maintaining protection.
Are alarm system batteries compatible with all brands?
Yes, sealed lead-acid and AGM batteries are universal: you just need to match the voltage (V) and capacity (Ah) indicated on the device. They are compatible with major brands such as Bentel, Elkron, Tecnoalarm, Paradox, DSC, Risco, Inim, and many others.
What dimensions should I check before purchasing?
In addition to voltage (V) and capacity (Ah), check the physical dimensions of the battery (length, width, height in mm) to ensure it fits into the control panel compartment. The measurements are always reported in the product's technical data sheet.
How long does it take to receive the battery?
We ship throughout Italy with express courier. Delivery times are generally 24-48 working hours from order confirmation.
Can I return a battery if it's not the right one?
Yes, we accept returns within 14 days of purchase for intact and unused products. Contact us via email or WhatsApp at +39 375 9823000 to initiate the procedure.
How can I contact you for assistance with my choice?
You can contact us by phone at +39 011 0438156 or via WhatsApp at +39 375 9823000. We are available Monday to Friday 8:30-12:30 / 14:30-18:30 and Saturday 9:00-12:00 / 15:00-18:00.